Knowledge base

• My smartphone's camera remote control feature doesn't work

  • updated 4 years ago
• The weather is not displayed or the temperature readings do not correspond to the actual values according to the data from other measuring devices

  • updated 4 years ago
• Heart rate measurement statistics are not collected for me

  • updated 4 years ago
• My watch says everything in English. How do I set another language?

  • updated 4 years ago
• I have a device with IP68 protection class, but after taking a bath, the device failed/started working incorrectly

  • updated 4 years ago
• Sensor data is incorrect (number of steps taken, heart rate, blood oxygen level, etc. do not match valid data)

  • updated 4 years ago
• I disconnected the charger from the watch without disconnecting it from the power source. The charger is magnetized to the strap and the strap becomes hot.

  • updated 4 years ago
• I did not manage to pair my Bluetooth Smart Watch to my smartphone.

  • updated 4 years ago
• Questions regarding the kids watch "MyDino" KW-33

  • updated 4 years ago
• Questions regarding the fitness band Canyon "Smart Coach" SB-75

  • updated 4 years ago



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