Knowledge base

• Where is the registration code? I did not manage to sign up with my smartphone, the application requires a code.

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• I do not get notifications to my Bluetooth Smart Watch from my Smartphone

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• I did not manage to charge my Bluetooth watch

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• My Bluetooth Smart Watch is not detected by my smartphone

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• My Bluetooth Smart Watch was detected by my smartphone, but it cannot connect

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• My smartphone detects many devices. Which one should I connect to my smartphone?

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• My Bluetooth watch does not measure distance travelled (pedometer doesn't work)

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• The Heart Rate Monitor doesn't work

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• Sleep is measured incorrectly

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• I have completed 1,000 steps and the device shows a different number

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