Knowledge base

• Where is the registration code? I did not manage to sign up with my smartphone, the application requires a code.

  • updated 4 years ago
• I do not get notifications to my Bluetooth Smart Watch from my Smartphone

  • updated 4 years ago
• I did not manage to charge my Bluetooth watch

  • updated 4 years ago
• My Bluetooth Smart Watch is not detected by my smartphone

  • updated 4 years ago
• My Bluetooth Smart Watch was detected by my smartphone, but it cannot connect

  • updated 4 years ago
• My smartphone detects many devices. Which one should I connect to my smartphone?

  • updated 4 years ago
• My Bluetooth watch does not measure distance travelled (pedometer doesn't work)

  • updated 4 years ago
• The Heart Rate Monitor doesn't work

  • updated 4 years ago
• Sleep is measured incorrectly

  • updated 4 years ago
• I have completed 1,000 steps and the device shows a different number

  • updated 4 years ago



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