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Knowledge base

  • Where is the registration code? I did not manage to sign up with my smartphone, the application requires a code.
    • updated 2 years ago
  • I do not get notifications to my Bluetooth Smart Watch from my Smartphone
    • updated 2 years ago
  • I did not manage to charge my Bluetooth watch
    • updated 2 years ago
  • My Bluetooth Smart Watch is not detected by my smartphone
    • updated 2 years ago
  • My Bluetooth Smart Watch was detected by my smartphone, but it cannot connect
    • updated 2 years ago
  • My smartphone detects many devices. Which one should I connect to my smartphone?
    • updated 2 years ago
  • My Bluetooth watch does not measure distance travelled (pedometer doesn't work)
    • updated 2 years ago
  • The Heart Rate Monitor doesn't work
    • updated 2 years ago
  • Sleep is measured incorrectly
    • updated 2 years ago
  • I have completed 1,000 steps and the device shows a different number
    • updated 2 years ago

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